Privacy Policy

1. Introduction

EZVIZ-UAE ("EZVIZ-UAE", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use our mobile applications, or interact with our smart home products and services (collectively, the "Services").

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

• Personal Information: Name, email address, phone number, and physical address.
• Device Information: Information about your smart home devices, including device IDs, firmware versions, and status.
• Usage Data: Information about how you use our Services, such as access times and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Process your transactions and manage your account.
• Communicate with you about products, services, and promotions.
• Monitor and analyze trends, usage, and activities.

4. Sharing of Information

We do not sell your personal information to third parties. We may share your information with service providers who perform services on our behalf, or as required by law to protect our rights or comply with legal processes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: